Privacy Policy

  1. This policy explains how Glitched Lotus Life Coaching (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website or otherwise interact with us online or offline. By accessing our website or using our services, you consent to the terms described below.

  2. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets out rules for how we manage personal information in our possession or control.

  3. We collect personal information that you choose to provide when you contact us, book a coaching session, subscribe to updates, or otherwise submit your details. This information typically includes your name, contact information, and any additional details you voluntarily share. We may collect usage data from your device, such as IP address, browser type, or pages visited, to help us improve our website’s functionality and user experience. We may also use cookies or similar technologies to remember your preferences and analyze how visitors navigate our site; you can adjust your browser settings to refuse these cookies, though some features of our website may not function properly if you do.

  4. We use your personal information to provide our coaching services, manage appointments, communicate with you, respond to inquiries, maintain security of our website, and send administrative or promotional messages if you have opted to receive them. We may also use your personal information to comply with legal or regulatory requirements, or to protect our rights and interests if necessary.

  5. We will not disclose your personal information to third parties without your consent, except as required by law, by court order, or under limited circumstances necessary to deliver our services. For instance, we may share your information with trusted service providers who assist us in operating our website, managing data storage, processing payments, or enabling secure client communications (such as scheduling platforms or video call platforms). These providers are obliged to keep your personal information confidential and use it solely for purposes we authorize.

  6. We may store your personal information in electronic format on servers located in or outside of Canada. Where personal information is transferred outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed, including lawful access requests by courts or government authorities in that jurisdiction.

  7. We take reasonable steps to keep your personal information accurate, complete, and up-to-date. If you want to verify or correct the personal information we have about you, or withdraw your consent to our collection, use, or disclosure of that information, you can contact us and we will address your request in accordance with applicable laws.

  8. We retain personal information only for as long as needed to fulfill the purposes for which it was collected, to satisfy legal or business requirements, or as otherwise required by law. We use administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, alteration, or disclosure. No method of transmitting or storing data can be guaranteed 100% secure, but we take commercially reasonable measures to maintain a level of security appropriate to the sensitivity of the information we hold.

  9. We do not knowingly collect personal information from minors under the age of majority in their jurisdiction of residence without verified parental or guardian consent. If you believe a minor has provided us with personal information without such consent, please contact us so we can take steps to remove that information.

  10. We may update this policy from time to time to reflect changes in our practices or in law. By continuing to use our website or services after any such updates are posted, you acknowledge the revised terms. We encourage you to review this policy periodically to stay informed of how we protect your privacy.

  11. If you have any questions, concerns, or requests related to this policy, or if you would like to access, update, or delete your personal information in our possession, please contact us at: glitchedlotus@outlook.com.